What do our patients like best about the MDS experience? Is it the setting? The professional service they receive? Access to the latest technologies? We asked, and this is what they told us.
“They focus on the patient as a person.”
“It doesn’t feel like a hospital at U-M. When you have to be there four hours a day/three days a week, you want to feel safe and comfortable and surrounded by people who care. And you get that here.”
“Though I dialyze at home, I still feel connected to the clinic.”
“I like the atmosphere here. I’ve been around long enough to know everybody. We’re all supportive of each other.”
“People here seem to love their job.”
“The staff goes above and beyond. They offer support and flexibility and treat each patient as an individual. I didn’t get that at my other clinic.”
“They treat me like part of the family”